FREE SHIPPING WHEN YOU SPEND OVER $150 AUSTRALIA WIDE RESTRICTIONS APPLY SEE BELOW!
We can ship to almost any address in Australia and offer FREE delivery with one of our couriers to Metropolitan areas.
Please note that 3x4m rugs and deliveries to remote NT, WA and QLD locations will incur an additional delivery charge which we will contact you after your order has been placed. You will then have the option to pay the additional small handling fee, or accept a full refund.
We normally process all orders and dispatch within two to three working days.(Please be aware we can sometimes experience slightly longer delays due to a higher volume of orders).
Please note orders cannot be cancelled once In transit. If a rug sometimes becomes unavailable due to out of stock, we can place the rug on backorder if the customer wishes to do so. If this is the case we provide the customer with an approximate estimated time of delivery of the rug which is also subject to change due to changes beyond our control. If this happens and the customer no longer wants to wait for the rug we are more than happy to provide a full refund back to the customer.
During our busier periods like public holidays and peak season, we can sometimes experience a slight delay in dispatching due to to the high volume of back orders. Delivery times can sometime vary due to location of deliveries.
SHIPPING OUTSIDE OF AUSTRALIA
Currently Noosa Rugs DO NOT ship outside of Australia.
Fibre By Auskin
Why Natural Fibre
Wool offers heat and moisture regulation, acoustic performance, flame resistance, anti-static abilities, indoor air filtration capabilities, odour suppression, UV absorbency, and effortless care.
Ethical Sourcing
At Fibre by Auskin, the majority of our sheepskins come from the picturesque landscapes of New Zealand – a country committed to ethical sourcing practices and lowering its carbon footprint. Our sheepskins are obtained as a by-product of responsible pastoral farming, where the primary focus is on raising sheep for food.
Sheepskin Care
Sheepskin is simple to maintain due to its unique structure providing natural durability and robustness. A little care and attention is still beneficial.
Frequently Asked Questions
Shipping
FREE SHIPPING WHEN YOU SPEND OVER $150 AUSTRALIA WIDE RESTRICTIONS APPLY SEE LINK.
Return Policy
To view our full policy please visit our returns page
Exchanges
- Noosa Rugs only replaces items at no cost if they are defective or damaged upon arrival.
- To qualify for an exchange, customers must notify us via email and follow the prescribed return process.
Operating since 2002
With a carefully curated range and a focus on craftsmanship, each piece is designed to enhance both the look and feel of a space.
