Operating since 2002
We have been selling rugs, mats and homewares since for over 20 years. Stocking only quality brands if we don't sell it in store we don't sell it online.
16
Description
xThe Astrid is a unique hand-woven blended wool rug. this range is crafted with a braided loop pile and soft silky viscose cut pile. The use of viscose adds a subtle variance in appearance and texture with the depth of colour changing depending on the way the light bounces off the viscose fibres, the subtle marled effect in the wool shows off the natural variations in the colour. This is a beautiful room accent that will add the finishing touch to any home.
The wool and Viscose
Features
- Luxurious, soft finish
- Hand-Knotted Loom
- Cotton Backing
- Wool / Viscose Blend
Tip: We recommend the use of a RugStop to keep the rug in place on smooth surfaces.
All rug sizes are approximate. Due to the difference of monitor colours, some rug colours may vary slightly.
Please note our rugs are handmade from natural fibres and will have slight variations in colour. Sprouting yarns where strands of wool have ended and started during the weaving process may be visible or become visible over time, this is not a defect, instead a natural occurring feature of this product.
Natural fibre rugs do shed, we recommend a gentle Vacuum with no brush or rotating head to clean.
Shipping & Return
xShipping Policies
- Orders are typically dispatched within 1-3 business days.
- Delays may occur during public holidays, weekends, or due to availability issues, in which case the customer will be contacted immediately.
- Customers are liable for freight costs in certain circumstances as outlined.
Spend $150 or more for Free Shipping Australia Wide!*
*Restrictions Apply - See below for details.
- We ship to most addresses in Australia, offering FREE delivery to Metropolitan areas when you spend over $150.
- Additional charges apply for remote NT, WA, and QLD locations. We will contact you after your order is placed.
- 3x4m rug sizes are not included in free freight. Before ordering, please call our number 07 54424899 for delivery quote.
- Orders are processed and dispatched within two to three working days. Delays can occur during high volume periods.
- Orders cannot be cancelled once in transit.
- Out of stock items can be backordered upon customer request. Please contact us first to confirm.
Shipping Outside of Australia
Currently, Noosa Mats & Rugs does not ship outside of Australia.
Refund Policy
At Noosa Rugs, we are dedicated to ensuring you are 100% satisfied with your purchase. If you need to return a product, our refund policy outlines the procedures and conditions for returns.
Return Conditions
- Request a returns form at noosarugs@gmail.com. The completed form must accompany returned items.
- Items must be unused, in original condition, and in original or similar packaging.
- Customers are responsible for freight costs for returns due to change of mind or customer errors.
- A restocking fee of $30 applies to returns due to change of mind.
Reporting Delivery Discrepancies
- Notify us of any delivery errors or damaged products within 48 hours of receipt at noosarugs@gmail.com. Claims beyond this period are not valid.
- For discrepancies or damaged items, complete a Customer Returns Form for assessment.
- Note any discrepancies at the time of delivery with the courier. Failure to do so waives the right to claim.
Exchanges
Noosa Rugs replaces items at no cost if defective or damaged upon arrival. Notify us and follow the return process to qualify for an exchange.
Responsibilities and Liabilities
- Goods accepted from the carrier without noting missing items are not Noosa Rugs' responsibility.
- Delivery dates are estimates. Noosa Rugs is not liable for delays.
- Customers must provide clear instructions and access for delivery. Failures resulting from unclear instructions or inaccessible locations are the customer's responsibility.
For further questions or clarifications, contact us at noosarugs@gmail.com. Noosa Rugs reserves the right to modify or update these policies at any time.
- Choosing a selection results in a full page refresh.